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File a Claim

Here's what to do — and who to call — when something happens.

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Carrier Claims Contacts

Use your carrier’s 24/7 claims line whenever possible—the carrier can open the claim immediately. If you are unsure which carrier to contact or need help understanding the next step, request claims assistance and our team will help you find the right path.

Steps to File a Claim

  • Make sure everyone is safe first — call emergency services if needed 
  • Document the damage or incident with photos and notes 
  • Contact your carrier’s claims line directly (fastest way to start the process) 
  • Loop us in — we can help you understand the process and advocate on your behalf 

We're Here to Help

Filing a claim can feel overwhelming — you don’t have to navigate it alone. Reach out and we’ll help you understand what’s covered and keep the process moving. 

Need Help With the Claims Process?

After you report a claim, our role is to help you understand the process and check in—not sell you another policy.

Get Claims Help